🔒 Privacy Policy

Last Updated: July 2026


Your Privacy Matters

Building trust beyond technology.

At TechMogul, we believe your personal information deserves the same level of protection as the technology you purchase.

This Privacy Policy explains what information we collect, why we collect it, how we protect it, and the choices you have regarding your personal information.

By using our website or purchasing from TechMogul, you acknowledge that your information will be processed in accordance with this Privacy Policy and applicable South African legislation, including the Protection of Personal Information Act, 2013 (“POPIA”).


Our Commitment

We are committed to:

✔ Collecting only the information we reasonably require.

✔ Processing your information lawfully and fairly.

✔ Protecting your information using appropriate technical and organisational safeguards.

✔ Being transparent about how your information is used.

✔ Respecting your privacy rights.


Information We Collect

Depending on how you use our website, we may collect:

Personal Information

This may include:

  • Full name
  • Email address
  • Telephone number
  • Billing address
  • Delivery address
  • Company name
  • VAT number (where applicable)
  • Account login information

Order Information

Including:

  • Products purchased
  • Order history
  • Payment method
  • Delivery preferences
  • Warranty information

Technical Information

When visiting our website we may automatically collect:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Pages visited
  • Time spent on our website
  • Referral sources
  • Website usage statistics

This information helps us improve our website and customer experience.


Payment Information

For your security, TechMogul does not store your complete credit or debit card details.

Payments are processed securely by trusted third-party payment providers using encrypted payment systems.

TechMogul only receives confirmation that payment has been successfully processed.


Why We Collect Information

We process personal information to:

  • Process orders
  • Deliver products
  • Provide customer support
  • Process returns
  • Process warranties
  • Prevent fraud
  • Improve our services
  • Communicate with customers
  • Comply with legal obligations
  • Maintain customer accounts
  • Respond to enquiries

Where you have provided consent, we may also send promotional communications regarding products, services and special offers.


Marketing Communications

If you subscribe to our newsletter or marketing communications, we may occasionally send information regarding:

  • Product launches
  • Promotions
  • Giveaways
  • Industry news
  • Company announcements

You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us directly.


Cookies

Our website uses cookies and similar technologies to improve your browsing experience.

Cookies may be used to:

  • Keep you logged in
  • Remember shopping cart contents
  • Improve website performance
  • Analyse website traffic
  • Personalise content
  • Improve security

Most browsers allow you to disable cookies; however, some website features may no longer function correctly.


Sharing Your Information

TechMogul does not sell your personal information.

We may share information only where reasonably necessary, including with:

  • Courier companies
  • Payment providers
  • Fraud prevention services
  • Warranty service providers
  • Product suppliers (where required)
  • Cloud hosting providers
  • Professional advisers
  • Government authorities where legally required

All third parties are expected to process personal information responsibly and only for legitimate business purposes.


Data Security

Protecting your information is extremely important to us.

We implement reasonable technical and organisational security measures designed to protect information against:

  • Unauthorised access
  • Loss
  • Theft
  • Misuse
  • Disclosure
  • Alteration
  • Destruction

Despite our best efforts, no internet transmission or electronic storage system can be guaranteed to be completely secure.


Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete transactions
  • Provide customer support
  • Honour warranties
  • Comply with legal obligations
  • Resolve disputes
  • Prevent fraud

Where information is no longer required, it will be securely deleted or anonymised where reasonably practicable.


Your Rights

Subject to applicable legislation, you may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your information.
  • Withdraw consent where processing is based on consent.
  • Object to certain processing activities.
  • Request deletion of personal information where legally permissible.
  • Lodge a complaint with the Information Regulator.

Certain requests may be subject to legal limitations or obligations requiring us to retain information.


Children’s Privacy

TechMogul does not knowingly collect personal information from children under the age required by applicable law without appropriate consent.

If we become aware that personal information has been collected unlawfully, we will take reasonable steps to remove it.


International Transfers

Where services used by TechMogul involve processing information outside South Africa, reasonable steps will be taken to ensure that appropriate safeguards are in place and that such transfers comply with applicable law.


Third-Party Websites

Our website may contain links to third-party websites.

TechMogul is not responsible for the privacy practices or content of external websites.

Customers are encouraged to review the privacy policies of any third-party services they visit.


Website Analytics

We may use analytics tools to better understand how visitors use our website.

These tools help us improve website performance, usability and customer experience.

Analytics information is generally aggregated and used for statistical purposes.


Fraud Prevention

To protect both our customers and our business, we may process certain information for fraud prevention, identity verification and transaction security.

Suspicious activity may result in additional verification before an order is processed.


Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legislation, business practices or website functionality.

The latest version will always be published on this page together with the effective date.

Continued use of our website after changes are published constitutes acceptance of the updated policy where permitted by law.


Contact Us

If you have any questions regarding this Privacy Policy or the way your personal information is processed, please contact us.

TechMogul

Email: privacy@techmogul.co.za (or your preferred contact address)

Website: www.techmogul.co.za

We will make reasonable efforts to respond to privacy-related enquiries as promptly as possible.


Your Rights Under POPIA

The Protection of Personal Information Act, 2013 provides individuals with important rights regarding the processing of their personal information.

If you believe your information has been processed unlawfully or your privacy rights have been infringed, you may lodge a complaint with the Information Regulator of South Africa.

Nothing in this Privacy Policy limits any rights afforded to data subjects under applicable legislation.


OVERLORD’S PROMISE

Trust is earned, not downloaded. The information you share with TechMogul is treated with the same care we give every product that leaves our warehouse. We collect only what we need, protect it responsibly, and never sell your personal information. Our commitment is simple: your privacy is part of the TechMogul experience.